re-imaging a new mars50 appliance

Unanswered Question
Feb 23rd, 2007

I finally got around to powering up our new mars50 appliance and right out of the box the linux boot process hangs with kernel panics. so using the recovery disk, i re-image using the MARS20R option. I had no option for a MARS50 install. is this normal? or did i actually receive a mars20r? this might explain why my license key also didn't work, and why it has half the disk space than what we ordered. please help.

TIA

I have this problem too.
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pmccubbin Sat, 02/24/2007 - 07:22

From the CLI type the word model and you will be able to determine beyond a reasonable doubt what model you have in your possession.

From the GUI you should see a model type in the section where you enter the license key.

Hope this helps/

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