I've seen information before about installing the Cisco TSP software to dial from Outlook. The document I seen in the past is for an old version of CallManager. Does this also work in 4.1(3)? I installed it on my computer, but the TSP doesn't see my phone. I enabled CTI Application use on my CallManager user account. Is there anything I need enabled on my phone? Do you know what TCP IP ports are used for this? Thanks!