Verify voicemail retention policy

Unanswered Question
Feb 26th, 2007

How do I verify voicemail retention policy in unity....Thanks in Advance

I have this problem too.
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lindborg Mon, 02/26/2007 - 09:04

Unity has no retention policy - it will never delete messages unless asked to do so. When you delete messages over the phone they go into the deleted items folder or are deleted entirely based on a Class of Service setting for that - however Unity does not "age" messages automatically based on rules.

You can use the seperate Message Store Manager tool which you can get here:

http://www.ciscounitytools.com/App_MSM.htm

this lets you setup mailstore rules for users. Microsoft has similiar (though less robust) tools for doing the same type of things that ship with Exchange 2000/2003.

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