I just setup a non-gateway intercluster trunk between my company and a client of ours. I then setup a translation pattern for the called number 9000 to route to my extension. The client setup a route pattern to send any calls to 9000 over the trunk. If the client dials 9000, the call will ring into my extension. From my phone, I see the name of the client calling and the extension 9000. However, when I pickup the line, there is no audio on either side. It still shows us as connected. To my knowledge, the voice subnets on each side were opened up to each other.
1. Has anyone seen this or know what the problem is?
2. How can I go about testing to see if this is my side or the client's? Are there any trace logs that will tell me what end is disconnecting or not working properly?
Any assistance provided would be greatly appreciated. Thank you in advance!