I tried installing the 4.8 VPN client on my XP machine, that aslo runs Norton anti-virus and check point client. The installer caused the PC to crash, now I am left with a half-installed client. I now see from the release notes that you need to disable the check point client to establish a cisco network connection. But I am left with a cisco client not installed, and I can't uninstall either. The install service attempts to start, but something goes wrong and i can't find any trace files. How can I get the cisco client off and start over?