Solved: Failover Pair rebooting.

shoaib.usmani · ‎02-27-2007

hello,

I have two 515e in a failover pair. One has UR and the other FO licenses. The IOS version is 7.21.

They are failing over every minute or so. When I connected the console, it showed a lot of information like what you get in 'sh tech' and then it rebooted. Same thing is happening with the other device too. I have upgraded them from version 6.3 to 7.21 last week Thursday.

Can someone advise?

Regards.

vitripat · ‎02-27-2007

There was a very common bug related to esmtp inspection. I would first recommend disabling esmtp inspection. Here is how you can do so-

policy-map global_policy

class inspection_default

no inspect esmtp

exit

However, if this does not help, I would request you to provide the log you are getting on console. Basically, it is "traceback". You can also get the same from "show crash".

Regards,

Vibhor.

View solution in original post

vitripat · ‎02-27-2007

There was a very common bug related to esmtp inspection. I would first recommend disabling esmtp inspection. Here is how you can do so-

policy-map global_policy

class inspection_default

no inspect esmtp

exit

However, if this does not help, I would request you to provide the log you are getting on console. Basically, it is "traceback". You can also get the same from "show crash".

Regards,

Vibhor.

shoaib.usmani · ‎03-01-2007

Hi Vibhor,

Many many thanks for your instructions. They really solved my problem. However, I have upgraded the PIX to 7.22 now and it seems to be working fine now.

Regards,

Shoaib.