Has anyone seen this error message before when adding a MOH source?
"The MOH audio Translation service reported errors while converting the source input file. This source will not work correctly. Please check the input source file and retry the translation procedure"
Then in the "MOH Audio source file status" field it says:
"error code: 8, unable to transcode file: Unable to connect MOH Encode filter to filter graph"
I am placing the new MOH source in the "dropMOHhere" foulder then after a few minutes I go to CCM admin-> MOH Sources and select that new audio source and I get that error.
Are there any restrictions on the type of file that you upload? It's just a 5MB wav file.
I've restarted the IP streaming Media service, restarted the MOH service and even restarted the server. Any ideas?