CME4.0(2) - VTA - Outgoing calls blocked

Answered Question

Hi pros,

I've installed a CME and I have VTA on the phones, the video works great, but when I have video on, I am not able to make any calls out to the PSTN.

Once I exit the VTA application on the PC, I am able to call.

Please HELP!

Thanks,

Joe

I have this problem too.
0 votes
Correct Answer by astinus about 9 years 7 months ago

Joe,

I had the exact same problem. See the link below:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080569b65.shtml

It refers to CCM, but the fix is applicable to the voice port. The short version of it is, go to your voice-gateway, go to voice-port config for your PSTN trunk and enter bearer-cap speech. This should get you rolling.

Remember to rate helpful posts!

Jim

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Correct Answer
astinus Wed, 02/28/2007 - 06:39

Joe,

I had the exact same problem. See the link below:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080569b65.shtml

It refers to CCM, but the fix is applicable to the voice port. The short version of it is, go to your voice-gateway, go to voice-port config for your PSTN trunk and enter bearer-cap speech. This should get you rolling.

Remember to rate helpful posts!

Jim

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