Call Connector

Unanswered Question
Feb 27th, 2007

hey,

looking for an application that has the same functionality as the above for CCM5.0(4).

basically, id like to set the line state of the phones to things like :out to lunch, in a meeting etc.

i think that mobility or presence server can do this however, that will be overkill. we only want to ensure that the operator can have a visual meaning to what is going on with the employee before xfering a call.

thanks in advance

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a.gooding Mon, 03/05/2007 - 18:10

guys,

little help here. unified call connector is what im looking for. whats the comparable application for CCM5.0?....my customer requires that the operator sees a status change for the monitored users. IE. out to lunch, busy etc.

is the only way buying a presence server?..is there any application that i can download to get those basic features.

agian any help would be greatly appreciated.

thanks

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