02-27-2007 11:43 PM - edited 03-14-2019 08:15 PM
hey,
looking for an application that has the same functionality as the above for CCM5.0(4).
basically, id like to set the line state of the phones to things like :out to lunch, in a meeting etc.
i think that mobility or presence server can do this however, that will be overkill. we only want to ensure that the operator can have a visual meaning to what is going on with the employee before xfering a call.
thanks in advance
03-01-2007 08:04 AM
anyone?
03-05-2007 06:10 PM
guys,
little help here. unified call connector is what im looking for. whats the comparable application for CCM5.0?....my customer requires that the operator sees a status change for the monitored users. IE. out to lunch, busy etc.
is the only way buying a presence server?..is there any application that i can download to get those basic features.
agian any help would be greatly appreciated.
thanks
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