CW2000 , Devicemanager

Unanswered Question
Feb 28th, 2007

When we select ?add packages? and start the update we see a CCO connection being made but then

with staging Area Contents we get following message:

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JRun Servlet Error

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com.cisco.nm.dsu.ui.servlet.RepServlet:

java.lang.ClassFormatError: com/cisco/nm/dsu/pkgs/SwitchAddlets/PkgDescr

(Truncated class file)

What kind of problem is this ??

regards

Dirk

I have this problem too.
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frankzehrer Wed, 02/28/2007 - 05:46

Hi Dirk,

what java version are you using??

open a DOS-Box and post the output of java -version.

Btw. IE7 seems not to be supported!!

Do you have any popup blocker or something like this activated?

Best regards,

Frank

dvanhoyweghen Mon, 03/05/2007 - 06:50

Hi Frank ,

thanks for your response.

the version of Java Plug-in : 1.4.1_02

IE 6 is used

regards

Dirk

Joe Clarke Wed, 02/28/2007 - 09:16

This looks like a problem with either your current SwitchAddlets package, or the one downloaded from Cisco.com. How much disk space is left for the file system into which CiscoWorks is installed?

dvanhoyweghen Mon, 03/05/2007 - 07:21

Mr Clarke,

Where can I see the current SWitchaddlets package in my CW ?

regards

Dirk

Joe Clarke Mon, 03/05/2007 - 14:36

The SwitchAddlets package must appear in two places. The packages must be identical. The two locations are NMSROOT/www/classpath/com/cisco/nm/cvw/devpkgs/SwitchAddlets.zip and NMSROOT/www/classpath/com/cisco/nm/dsu/pkgs/SwitchAddlets.zip.

dvanhoyweghen Mon, 03/05/2007 - 08:02

Mr Clark,

what do You mean about the disk space , is that the total space of the server that is left ???

regards

Dirk

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