CW2000 , Devicemanager

dvanhoyweghen · ‎02-28-2007

When we select ?add packages? and start the update we see a CCO connection being made but then

with staging Area Contents we get following message:

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JRun Servlet Error

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com.cisco.nm.dsu.ui.servlet.RepServlet:

java.lang.ClassFormatError: com/cisco/nm/dsu/pkgs/SwitchAddlets/PkgDescr

(Truncated class file)

What kind of problem is this ??

regards

Dirk

frankzehrer · ‎02-28-2007

Hi Dirk,

what java version are you using??

open a DOS-Box and post the output of java -version.

Btw. IE7 seems not to be supported!!

Do you have any popup blocker or something like this activated?

Best regards,

Frank

dvanhoyweghen · ‎03-05-2007

Hi Frank ,

thanks for your response.

the version of Java Plug-in : 1.4.1_02

IE 6 is used

regards

Dirk

Joe Clarke · ‎02-28-2007

This looks like a problem with either your current SwitchAddlets package, or the one downloaded from Cisco.com. How much disk space is left for the file system into which CiscoWorks is installed?

dvanhoyweghen · ‎03-05-2007

Mr Clarke,

Where can I see the current SWitchaddlets package in my CW ?

regards

Dirk

Joe Clarke · ‎03-05-2007

The SwitchAddlets package must appear in two places. The packages must be identical. The two locations are NMSROOT/www/classpath/com/cisco/nm/cvw/devpkgs/SwitchAddlets.zip and NMSROOT/www/classpath/com/cisco/nm/dsu/pkgs/SwitchAddlets.zip.

dvanhoyweghen · ‎03-05-2007

Mr Clark,

what do You mean about the disk space , is that the total space of the server that is left ???

regards

Dirk

Joe Clarke · ‎03-05-2007

Yes, the disk space on the server.