CCM 5.0 RisPort Request

Unanswered Question
Feb 28th, 2007

I'm able to send AXL request to CallManager 5.0 but i don't understand how could get realtime information, like phone ip address, through RisPort.

I already readed the CCM Developers Guide

The response is:

java.io.IOException: Server returned HTTP response code: 500 for URL: https://192.168.238.254:8443/realtimeservice/services/RisPort

Attach my java code.

Thanks in advance.

Stefano

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Stefano Amici Fri, 03/02/2007 - 00:18

I changed the URL in https://x.x.x.x/axl/; now i can send succesfully SQL and AXL request but Realtime Informatione service didn't work.

The request was:

sAXLRequest = "<?xml version=\"1.0\" encoding=\"utf-8\"?>";

sAXLRequest += "http://schemas.xmlsoap.org/soap/envelope/\" ";

sAXLRequest += "xmlns:SOAP-ENC=\"http://schemas.xmlsoap.org/soap/encoding/\" ";

sAXLRequest += "xmlns:tns=\"http://schemas.cisco.com/ast/soap/\" ";

sAXLRequest += "xmlns:types=\"http://schemas.cisco.com/ast/soap/encodedTypes\" ";

sAXLRequest += "xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" ";

sAXLRequest += "xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\">";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "SessionId";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "http://schemas.xmlsoap.org/soap/encoding/\">";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "10";

sAXLRequest += "Any";

sAXLRequest += "255";

sAXLRequest += "Registered";

sAXLRequest += "";

sAXLRequest += "Name";

sAXLRequest += "Name or IP";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

and the response was:

No Handler found for SelectCmDevice

Any ideas?

Thanks in advance.

Stefano

stephan.steiner Mon, 03/23/2009 - 08:39

Standard CCM Admin Users does the trick.

Don't let the available roles deceive you.. it looks like you could create your own usergroup with the required permissions but that doesn't work - I had a lengthy case on that and the result is that you need Standard CCM Admin Users period.

kraghavansag Mon, 03/23/2009 - 16:21

Thank you. It worked 50-50. Developer says it worked when he tried accessing url using browser and not using CLI. When tried using CLI, it gives unauthorized error. Any ideas?

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