7920 auth failed -though verified ssid & encypt. correct

Unanswered Question
Feb 28th, 2007

we have two 7920's and seen that we could not get them to authenticate to AP though both ssid and the encryptions on both the 7920 & AP were correct.

both phones could not authenticate and all settings were correct.

it wasn't until we reset the phones to factory defaults and re-keyed all settings then we could auth to AP.

any suggests as to why such occured ??

strange....

I have this problem too.
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migilles Wed, 02/28/2007 - 11:32

Sounds like a config issue.

Was it ever working? Did you upgrade/downgrade phone firmware?

Which authentication/encryption is used?

jherder78 Wed, 02/28/2007 - 12:29

we thought the same, but it was working fine. for the time that we used them and there was no upgrade, using latest firmware.

The thing I failed to say was that we had left the phone's go dead, and needed to re-charge them before usage. <-after recharge was when we saw them unable to authenticate or authenticate failed. we could only use them after resetting them to factory defaults and re-keying the configs.

authentication wep 128 bit,w/ with un-broadcasted ssid

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