Unity COS

Unanswered Question
Feb 28th, 2007

I've created a COS in Unity that allows the HD to add subscribers. All works well w/ the exception they can also change thier own COS to default Admin. Does anyone know of a way to prevent that?

any help would be useful!!!

I have this problem too.
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Tommer Catlin Wed, 02/28/2007 - 13:04

I dont think you can make an exception to this. The Unity SA does not really have a good "tiered" access level for Moves adds changes based on Login. Unity 5.0 will have more tiered access level to achieve this from what i have heard. You might be able to get around this by using Voice Provisioning Tool (VPT) or it's replacement. You can create Templates that the HD can use that has all these built in.

rob.huffman Wed, 02/28/2007 - 13:31

Hi Claude,

Like Tommer has so eloquently indicated (nice!) this is working as designed. Have a look at the reasoning behind this from Unity Design guru Jeff Lindborg (makes sense);

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddc781f/2#selected_message

Hope this helps!

Rob

rob.huffman Wed, 02/28/2007 - 13:37

If anyone deserves that description it's you Tommer :) I'm still chuckling over the gouged out 7940 speaker in the ceiling (it's a beaut)

Take care,

Rob

Tommer Catlin Wed, 02/28/2007 - 13:48

Im a consultant.... I spread the wealth of knowledge I have seen in the field.... and that one was a gem. Should have taken a picture.

Still want to light a giant MWI bulb in a call center though....

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