MOH issues with CME4 Multicast

GOLDEN4GOD · ‎03-01-2007

Does anyone have MOH live feed connected to E&M ports with Multicast. Users are hearing Tone on Hold instead of Music on Hold.

THe Debug ephone MOH shows "no music resources available, or No DN entry.

We have this standard configured for over 200 branches and only 100 sites are working.

Club330-2811#

No MOH entry for DN 1

:No MOH resources available for DN 81 chan 1 codec 11

voice-port 0/1/0

auto-cut-through

operation 4-wire

signal immediate

no vad

description MOH ......................... Music on Hold System (DMX)

multicast moh 239.10.16.8 port 2000 route 172.24.89.193

ephone-dn 79

number AA

description ***** Music On Hold *****

moh out-call 79

067

dspfarm profile 1 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec gsmfr

codec g729r8

maximum sessions 4

associate application SCCP

dial-peer voice 79 pots

description MOH ......................... Music On Hold

destination-pattern 79

port 0/1/0

mchandak · ‎03-01-2007

You have not mentioned ip address and port for this command. So if you want to use it as Multicast, those commands are must. Check the command ref for MoH(e-phone) at http://www.cisco.com/en/US/customer/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611349.html

GOLDEN4GOD · ‎03-01-2007

Hello,

Thanks for the reply, here is the ipaddress and port. It is configured standard across all 300 locations and half work

multicast moh 239.10.16.8 port 2000 route 172.24.16.129

aciscolook · ‎02-25-2008

Hi,

I have a near identical problem. Was your issue resolved? if so how?

Thanks