We are using IPCCX 4.0 for CallDesk, and we'd like to show on a big screen the Real Time Reporting Web Page. I just want to know if there is a way to access this specific webpage without being an administrator of the IPCCx server.
Thanks for help
You can create a Supervisor user and you have to access the http://ipccexpressmachine/AppSupervisor. Logs in as the supervisor user you have created and you could see a link to the real time statics in the same way as if you were an administrator.
Hope this helps,