Real Time Reporting

Answered Question
Mar 2nd, 2007

Hi,

We are using IPCCX 4.0 for CallDesk, and we'd like to show on a big screen the Real Time Reporting Web Page. I just want to know if there is a way to access this specific webpage without being an administrator of the IPCCx server.

Thanks for help

Fabian

I have this problem too.
0 votes
Correct Answer by lpezj about 9 years 7 months ago

Fabian,

You can create a Supervisor user and you have to access the http://ipccexpressmachine/AppSupervisor. Logs in as the supervisor user you have created and you could see a link to the real time statics in the same way as if you were an administrator.

Hope this helps,

Juan Luis

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Correct Answer
lpezj Fri, 03/02/2007 - 10:09

Fabian,

You can create a Supervisor user and you have to access the http://ipccexpressmachine/AppSupervisor. Logs in as the supervisor user you have created and you could see a link to the real time statics in the same way as if you were an administrator.

Hope this helps,

Juan Luis

f.giordano Sat, 03/03/2007 - 09:33

Hi Leo,

I already send you an email 2 weeks ago and you replied to me but I was unable to set up the wallboard. I'm with version 4.0(1) of Ipcc express and still unable to make it work.

I followed your documentation from the beginning to the end but doesn't work.

Maybe i'm a nOOb...

That's why we decide to use Cisco wallboard.

Thx

Fabian

f.giordano Sun, 03/04/2007 - 03:43

Hi,

Yeah it looks nice as well. Is it possible to get a trial version ?

Thx

Fabian

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