is there a limit on number of AAs set up for drop-through?
I tried to configure 1 service queue and 7 service aa set up for drop-through option (from aa1 to aa7), and all working fine
There is no limit on the number of AAs. The following are the limits for B-ACD.
Any number of AAs
1 call queue
10 hunt groups
3 hunt groups per AA
30 calls queued per hunt group
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