Pretty simple question however I am having problems getting this working.
I have a customer who is a remote user, he connects to head office using a vpn client and needs access to use the ip communicator software.
He connects via a adsl usb modem and cannot get the software to work. I have tried to configure the softphone device with the usb modem's mac address and his NIC mac address, but neither work.
Does the ip communicator work with an adsl usb modem?