03-05-2007 05:44 PM - edited 03-11-2019 02:41 AM
Hi,
I have a error message when launching ASDM. Error as below:
Your ASA image has a version number 7.2(1)12 which is not supported by ASDM 5.1(2)
How can i rectify this?
Thanks in advanced!
Cindy
03-05-2007 05:56 PM
You'll need to upgrade your ASDM version to 5.2(2). This is the version which will be compatible with your current ASA image.
Heres how compatibility works-
7.0 --> 5.0
7.1 --> 5.1
7.2 --> 5.2
You can download asdm-522.bin from following link-
http://www.cisco.com/cgi-bin/tablebuild.pl/asa
Copy it to ASA's flash and point the ASA to use the new image for ASDM using-
asdm image flash:/asdm-522.bin
Hope this helps.
Regards,
Vibhor.
03-05-2007 06:41 PM
Thanks Vibhor! This is really useful! :)
Another question is..i am trying to use my company pica account to download but not able to do it. :(
iS that any special account to install this image file?
Thanks again!
cindy
03-06-2007 06:14 AM
Hi Cindy,
You need to have a cco id which has enough privilege level to download the image.If that's not happening,you could access you profile on cisco's website and if you have any smartnet account with cisco ( your cisco accounts manager must have the necessary info ),you can specify that in the profile so that your cco id gets the necessary privilege to access s/w images.
if that's not possible,you can contact cisco tac
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