Attendant Console Across WAN Link

palves · ‎03-05-2007

I have a customer that is considering centralizing their receptionist.

They want to use the Attendant Console to view status of remote phones, transfer calls, etc. The link is a 256K link.

Assuming QoS and sufficient bandwidth, does anyone have experience with this setup??

Anyone know of minimum delays? How many ms??

thanks,

Paul

Brandon Buffin · ‎03-05-2007

Paul,

We use AC across the WAN without a problem. If you want to transfer calls, I think you would be safe to assume a maximum of 150ms of delay as with any other call. If you only want to view status, you could probably go higher assuming you're willing to settle for less than real-time status.

Hope this helps.

Brandon