If I lose the admin password to get into the GUI, how can I recover it?

isomemberr · ‎03-06-2007

I am stranded. I cannot log onto my acs server. It keeps bring a prompt," loin failed"

akemp · ‎03-06-2007

Two chances:

If you have local login enabled (check box option), you can log in to the server locally and go to http://127.0.0.1:2002 which bypasses the username password routine.

If you're using 4.X and know the encryption key on your database you can look it up locally.

daviddtran · ‎03-06-2007

remote desktop into the ACS server. Type

regedit and go into the following location in

the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\CiscoAAAv3.3\CSAdmin\Administrators

and delete all the administrator accounts from there.

David

CCIE Security

Vivek Santuka · ‎03-06-2007

Hi,

IF you are using ACS 3.x then in the registry change the value of :-

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\CiscoAAAv3.3\CSAdmin\Security\allowAutoLocalLogin

to 1. Then login locally using 127.0.0.1:2002 and change the admin password.

or

Delete the Admin accounts as David mentioned in the previous post.

Regards,

Vivek

at · ‎03-07-2007

hi,

if you have a Solution Engine (ACS SE)

you need the recovery cd to reset the admin account !!!

Look for details here :

http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_installation_guide_chapter09186a0080235f61.html#wp1038722

regards

alex