Prompt to Agent

Unanswered Question
Mar 6th, 2007

Does somebody knows how to play a prompt to an agent before a contact is connected.

Regards

Alex

I have this problem too.
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aalejo Tue, 03/06/2007 - 11:15

Hi Bruce

Yes, I have use it before for moving data between Agent and windows App.

Nice solution. The problem is that I need that the message is prompted using the IP Phone not the PC.

Any idea?

Thanks

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