ICM DBWorker service

Unanswered Question
Mar 6th, 2007

Hello,

When I connect to external SQL database and I configure table and columns then I can made query from the script using primary key in the table as unique row identifier.

Can I configure a view of table and made query on the table view?

If I can do so, how I implement it?

Thanks.

I have this problem too.
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lpezj Tue, 03/06/2007 - 05:43

Hi,

With the ICM DBWorker feature you can only query tables based on Primary Key which is a char type. A view can not have a primary key and DB Worker looks for a table a its primary key.

You can use Cisco IP/IVR for that purpouse or an application gateway which is more complex.

Hope this helps,

Juan Luis

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