03-06-2007 08:20 AM - edited 03-18-2019 07:02 PM
Hi, All!
A customer has a Unity 4.0x box with licenses for both VM and UM subscribers, but whenever he tries to add a subscriber, it ends up in licensing as a VM subscriber, consuming all VM licenses and leaving the UM ones untouched. How does Unity distinguish between both types of subscribers? Regards,
03-06-2007 08:39 AM
This is determined by the Class of Service of the subscriber. If you go to COS in Unity web admin and click Features, you will see a radio button for Voice Messaging/Unified Messaging. So, you could create a new COS designated as Unified Messaging and use it to create UM users.
Hope this helps. If so, please rate the post.
Brandon
03-06-2007 10:02 AM
Mixed mode licensing is not supported in Unity until version 4.2
03-06-2007 10:29 AM
There is no such setting in the Features section of the CoSes defined. This is Unity 4.0x.
Is there any other way?
To clarify... the box used to be a voicemail only server, but after that our customer bought the license upgrade from VM to UM. The UM licenses are installed, but none of them are used...
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