IP Communicator will not use HP Soundcard for ring

Unanswered Question
Mar 6th, 2007

I just migrated to a new HP DC7700 PC and installed my IP Communicator Software Everthing works with one exception: I cannot choose the HP Realtek audio source for the ringer. The soundcard works fine and I can choose the realtek HD sound device inside the IP Communicator config screen but the audio tuning wizard will not see it as a choice for the ringer.

I have this problem too.
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rob.huffman Wed, 03/07/2007 - 06:42

Hi Todd,

I think you are probably hitting this Bug;

CSCsb02511 Bug Details

Headline Add support for High Definition Audio devices

Product communicator

Feature Audio

Status Assigned


Cannot configure high Definition audio devices in Audio Tuning Wizard.


PC with High Definition sound card.


Manually tune audio devices from Volume Control in Windows OS.

This was nicely outlined by Ginger in the following thread;


Hope this helps!



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