Module 6 with Unknown

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Amit Singh Tue, 03/06/2007 - 10:14
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Hi Ali,

Which module is this. Please let us know the OS running on the switch. Is it CatOS or IOS. Please paste a "show version" from the switch.

-amit singh

Jon Marshall Wed, 03/07/2007 - 00:13
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Hi Ali

Slot 6 should take any linecard for the 6500 with a sup720. Most likely the problem is that the version of software you are running does not support the linecard.

If you identify the linecard which will have it's name on the bottom left of the module eg


then search for that exact linecard on Cisco website. if you then go to the product page it should telll you the minimum IOS/CatOS you need for that linecard.

if this is not clear post the name of the linecard and your version of software as Amit requested.



Amit Singh Tue, 03/06/2007 - 10:22
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Please paste the "show version" from the switch and also write the model number of the module that you are trying to put in slot6.

-amit singh



CORE1#sh mod 6

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

6 0 Supervisor-Other Unknown Unknown

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

6 0000.0000.0000 to 0000.0000.0000 0.0 Unknown Unknown Unknown

CORE1#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-JK9SV-M), Version 12.2(18)SXD5, RELEASE S


Technical Support:

Copyright (c) 1986-2005 by cisco Systems, Inc.

Compiled Fri 13-May-05 19:15 by ssearch

Image text-base: 0x4002100C, data-base: 0x42698000

ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-JK9SV-M), Version 12.2(18)SXD5, RELEASE S


uptime is 40 weeks, 3 days, 20 hours, 38 minutes

Time since SSH-CORE1 switched to active is 40 weeks, 3 days, 20 hours, 37 minute


System returned to ROM by reload at 14:31:06 UTC Tue Apr 11 2006 (SP by power-on


System image file is "sup-bootflash:s72033-jk9sv-mz.122-18.SXD5.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

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to comply with U.S. and local laws, return this product immediately.

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If you require further assistance please contact us by sending email to

[email protected].

cisco WS-C6509-E (R7000) processor (revision 1.2) with 458720K/65536K bytes of m


Processor board ID SMG0925N2NW

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from power-on

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

8 Ethernet/IEEE 802.3 interface(s)

6 Virtual Ethernet/IEEE 802.3 interface(s)

100 Gigabit Ethernet/IEEE 802.3 interface(s)

8 Gigabit Ethernet/IEEE 802.3 interface(s)

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

CORE1#sh mod 5

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

5 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAD092300L8

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

5 0011.5cab.6620 to 0011.5cab.6623 4.4 8.1(3) 12.2(18)SXD5 Ok

Mod Sub-Module Model Serial Hw Status

--- --------------------------- ------------------ ------------ ------- -------

5 Policy Feature Card 3 WS-F6K-PFC3B SAD09200ASJ 2.1 Ok

5 MSFC3 Daughterboard WS-SUP720 SAD092104WK 2.3 Ok

Mod Online Diag Status

--- -------------------

5 Pass


Jon Marshall Wed, 03/07/2007 - 01:07
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Hi Ali

If you physically look at the module what type of module is it ?


andrew.butterworth Wed, 03/07/2007 - 01:16
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That looks like the 2nd Supervisor hasn't booted properly. I suggest you put a console cable into the Sup720 in slot 6 and reset the card (from the active Sup720 or just power reset the whole chassis).

The output from the Sup720 whilst it attempts to boot should give you a good idea what the issue is - probably corrupt IOS image or boot variables are not set. Take a look here:




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