IPCC Express XML web service integration

Unanswered Question
Mar 6th, 2007
User Badges:

I am trying to integrate with a web service and retreive some information from MS CRM to make call routing decisions. The web service is working on one of the CRM Servers and I need to call the service from IPCC script. I am looking at the following steps to create this , can you tell me if I am on the right track or missing something entirely??


Create URL Documsnt

Create XML Document

Get XML Document Data

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion