IPCC Express XML web service integration

Unanswered Question
Mar 6th, 2007
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I am trying to integrate with a web service and retreive some information from MS CRM to make call routing decisions. The web service is working on one of the CRM Servers and I need to call the service from IPCC script. I am looking at the following steps to create this , can you tell me if I am on the right track or missing something entirely??


Thanks,


Create URL Documsnt

Create XML Document

Get XML Document Data


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