I get no output on a 3524-XL-EN console port. My terminal emulator is SecureCRT. My console cable, laptop serial port, and SecureCRT settings work just fine on 5 other Cisco switches, so there's nothing wrong with my set up.
I know the basic troubleshooting routine is to keep trying various serial port settings hoping that you might guess the right one (and that some previous person changed the console port baud rate on the switch and forgot to label it or switch it back to the standard 9600/8/N/1 settings). I've tried every baud rate possible in SecureCRT from 110 to 115200. Still doesn't work.
I don't know the telnet settings (username, password, IP address, etc.) so I can't telnet into the switch.
Is there any way to set the switch back to factory defaults? Any undocumented jumper or something that we can set?