DiRT Backup cmbbackup error

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Mar 6th, 2007
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While performing a backup using DiRT I encountered this error in the logs...

cmbBackup Routine:Permission denied number =0

Does anyone know what that error is?

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MikeTomasko Tue, 03/06/2007 - 13:38
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What version of Unity?

Exchange or Domino?

What Version of DiRT?

What Account are you running DiRT as?

williamka Tue, 03/06/2007 - 14:47
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I found this error...




DiRT Backup failure with CSA.

Symptom: When doing a DiRT backup and CSA is running, the backup will fail with the error listed below.

8/20/2004 4:51:58 PM: (error) in cmbBackup routine:[Microsoft][ODBC SQL Server Driver][SQL Server]. Cannot open backup device 'D:\sqltest\UnityDBBackUp.sql'. Device error or device off-line. See the SQL Server error log for more details. [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP DATABASE is terminating abnormally. number= 0.


Disable CSA before running DiRT, then re-enable after the backup is complete.

Does this mean I have to disable CSA for scheduled DiRT backup??????

williamka Wed, 03/07/2007 - 10:10
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What version of Unity? 4.2(1)

Exchange or Domino? Exchange 2000

What Version of DiRT? 1.0.122

What Account are you running DiRT as?


lindborg Wed, 03/07/2007 - 10:40
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I believe the CSA folks provided a patched version somewhere along the way that removed the restrictions here, but I don't know that for certain (I'm not a CSA guy), but yes - it's been necessary to stop CSA to do backups since it will deny access to the SQL tables and registry branches the backup is trying to access regardless - this is the "permission denied" error you're seeing.

MikeTomasko Wed, 03/07/2007 - 10:49
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You can get the latest version of the CSA for Unity here: http://www.cisco.com/cgi-bin/tablebuild.pl/unity3d

Does the Administrator account get permissions to the SQL or should another account be used for running DiRT? I use the UnityAdmin account and I have no problems with DiRT.

williamka Wed, 03/07/2007 - 12:21
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I am running CSA 4.5.1 build 639. I'll disable CSA until we find a fix


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