license error when trying to delete DN

jones2sr · ‎03-06-2007

I get the following error when I try to delete a DN. I can however add them without any issues.

One or more record did not get deleted. [4917] License file not loaded

I have all licenses loaded.

Thanks

gogasca · ‎03-06-2007

Hi,

Step 1 In Cisco CallManager Administration, choose System > Licensing > License File

Upload.

The License File Upload window displays.

Step 2 Click View File. A pop-up window displays that has the license information for

existing phones and nodes. Copy this information. To copy the contents on this windrow,

you can use Ctrl-A (Select All) and Ctrl-C (Copy).

Step 3 On the License Registration window of CCO website [

http://www.cisco.com/go/license ] , in the text box provided, paste the

file contents using Ctrl-V.

Step 4 You must enter the MAC address of the Cisco CallManager server that you are

requesting the licenses for, and a valid E-mail Id.

Step 5 To obtain the actual license file, click Submit. A license file is generated.

Step 6 You must upload the license file to the server with the matching MAC address that

you provided in Step 4.