I keep having a reoccurring problem with my CME and a 7940 phone. The phone keeps going into DND mode and will not allow anyone to use it. When DND is enabled we cannot remove it. There is no way to get it out of DND on the phone. The only way we can fix it is by deleting the ephone and add it again.
The weird thing is I only have one template on this router.
softkeys idle Redial Newcall Cfwdall Pickup
softkeys seized Redial Endcall Cfwdall Pickup
softkeys alerting Callback Endcall
softkeys connected Hold Confrn Trnsfer Park
The phone has two ext assigned to it. The main one and then a ? Sales ext ?, this is basicly 6 exts in a hunt group.
name Floor, Two
call-forward all 1061
call-forward max-length 4
corlist incoming CSS-Local
hold-alert 60 originator
username "Front-2" password null
button 1o12,16,17,18,19 2:42
Can anyone shed some light on why this keeps happening?