I am attempting to use the CRTP protocol to access a prompt stored in the CRS repository. The location in the repository is user\en_us\READ\TEST\test.wav.
I have specified crtp:/Prompts/lang en-US/READ/TEST/test.wav to retrieve the prompt with no success.
Has any one used CRTP successfully to retrieve a prompt.
I am trying to find a way to upload a prompt to both sides of System IPCC IP IVR pair. I can upload a prompt on the IVR where the call lands to record a closed meeting message but I do not know of a good way to upload the prompt to the other IVR in the pair which is required because System IPCC does not support a clustered IVR.
I plan to use an http trigger to invoke the update but so far have not found a good way to get the prompt to the second IVR.