Hi Shahid,

Just a note, TAC does not support Dialing from Outlook officially as it has never been tested.....

To CallManager a + is a wildcard in the route pattern:

Route pattern wildcards and special characters allow a single route pattern to match a range of

numbers (addresses). Use these wildcards and special characters also to build instructions that

enable the Cisco CallManager to manipulate a number before sending it to an adjacent system.

Wildcards and special characters supported by Cisco CallManager.

+ The plus sign (+) wildcard matches one or more occurrences of the preceding digit or wildcard

value.

The route pattern 91X+ routes or blocks all numbers in the range 910 through

91999999999999999999999.

Valid entries for a transformation pattern are

Calling Party Transform Mask 0 1 2 3 4 5 6 7 8 9 X * #