03-08-2007 05:22 AM - edited 03-17-2019 08:58 PM
I'm trying to use CUVA 2.0.2.0 with a Logitech QuickCam Pro 4000. I see a solid green line between the 7970 and the Camera Icon. And I can bring up the video check successfully, however when I try to make a video call the video windows never popup. Is this due to not haveing a Cisco VT webcam. Is there some trick to getting this to work?
03-15-2007 06:37 AM
VT advangtage will not bring up video unless both ends are video enabled and both have VT advantage on both ends.
03-30-2007 08:32 AM
Hi
VT Advantage requires the Cisco Webcam to operate properly. It is possible to conference to someone sitting on a IP/VC conference platform. But it does not support other web cam types. I saw this in print earlier today. If I can find it I will post it.
Rgds
Marc
04-28-2007 06:22 PM
Per the CUVA 2.0.2 readme, 3rd party webcams are no longer artificially restricted and may work.
See below:
Third-party cameras support
---------------------------
Cisco Unified Video Advantage version 2.0(2) provides full support for the
Cisco VT Camera and Cisco VT Camera II. Full support includes, but is not
limited to: camera driver, camera recognition and video quality issues.
Cisco Unified Video Advantage also provides limited support for the Logitech
QuickCam Fusion and the Logitech QuickCam for Notebooks Pro. Limited support
only includes camera recognition issues, where the camera is not properly
recognized by the Cisco Unified Video Advantage application. For all other
issues involving the Logitech QuickCam Fusion and QuickCam for Notebooks
Pro cameras, Cisco will provide best-effort support. Also changed from
previous versions of the software, Cisco Unified Video Advantage will
now recognize other third-party cameras connected to the PC. However,
Cisco does not officially support any camera other than those specifically
mentioned above and cannot guarantee their performance and behavior (although
best effort will be made by Cisco to resolve issues on other third-party
cameras). We recommend that customers do internal testing of unsupported
cameras within their environments prior to deployment to ensure proper
interoperability and acceptable video quality.
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