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Callmanager error notification by email

Answered Question
Mar 8th, 2007
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Hi,


A question, we have a Callmanager 4.1 cluster. When there's a problem with the callmanager it sends a email to one of my collegues. My question.. were is the configuration of this setting done?


Greetings, B

Correct Answer by Rob Huffman about 10 years 5 months ago

Hi B,


I'm guessing these alerts are coming from the RTMT (Real Time Monitoring Tool) Have a look;


Configuring E-mails for Alert Notification


The following procedure describes how to configure e-mails for alert notification.


Procedure



--------------------------------------------------------------------------------


Step 1 In the left controlling center pane, click the Alert tab.


Step 2 Click Alert Central.


The Alert Central monitoring window displays and shows the alert status and alert history of the alerts that RTMT generated in the Cisco CallManager cluster.


Step 3 From the RTMT menu bar at the top of the pane, choose Alert > Config Email Server.


The Mail Server Configuration window displays


Step 4 In the Mail Server field, enter the e-mail recipient information.


Step 5 In the Port field, enter the port number of the recipient.


Step 6 Click OK.


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f5366.html#wp1257958



Cisco CallManager Serviceability System Guide, Release 4.1(3)


Real-Time Monitoring Tool

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803fe70f.html#wp1151407


Hope this helps!

Rob

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Correct Answer
Rob Huffman Thu, 03/08/2007 - 06:11
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Hi B,


I'm guessing these alerts are coming from the RTMT (Real Time Monitoring Tool) Have a look;


Configuring E-mails for Alert Notification


The following procedure describes how to configure e-mails for alert notification.


Procedure



--------------------------------------------------------------------------------


Step 1 In the left controlling center pane, click the Alert tab.


Step 2 Click Alert Central.


The Alert Central monitoring window displays and shows the alert status and alert history of the alerts that RTMT generated in the Cisco CallManager cluster.


Step 3 From the RTMT menu bar at the top of the pane, choose Alert > Config Email Server.


The Mail Server Configuration window displays


Step 4 In the Mail Server field, enter the e-mail recipient information.


Step 5 In the Port field, enter the port number of the recipient.


Step 6 Click OK.


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f5366.html#wp1257958



Cisco CallManager Serviceability System Guide, Release 4.1(3)


Real-Time Monitoring Tool

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803fe70f.html#wp1151407


Hope this helps!

Rob

b.vanderkolk Thu, 03/08/2007 - 14:19
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Hi Rob


Thanks for your help. I think this should help me out!

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