I am planning to upgrade IPCC from ver 3.5.3 to 3.5.4. We already have the 9 CD's from Cisco. I read the instructions found at http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_5/english/admn_app/gs35.pdf
However, I am confused with a certain portion regarding the upgrade...
1. It shows in the instructions that I will have to select the features needed to install such as monitoring etc... but I was told by someone else that if I enter the correct information for the callmanager, that it would automatically populate the needed settings for install and I can just choose defaults.
How was the upgrade for others that performed this? Would you consider taking the time to explain the options you chose during the upgrade process and what I should be prepared to customize?
Thank you in advance for your assistance!