CCM help

Answered Question
Mar 9th, 2007

hi,


where i work a phone extension was configured in the past to have external calls from a direct outside line forwarded to it. How do i remove these configurations to stop this from happening?

Correct Answer by mchandak about 9 years 11 months ago

If you know what the external number was being received by CM, then you can use Route Plan Report (CCMAdmin Page ---> Route Plan ---> Route Plan Report) to find the number and delete it.

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Correct Answer
mchandak Fri, 03/09/2007 - 06:08

If you know what the external number was being received by CM, then you can use Route Plan Report (CCMAdmin Page ---> Route Plan ---> Route Plan Report) to find the number and delete it.

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