Auto-Attendant Answering Time

Answered Question
Mar 9th, 2007
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Hello everyone,


Where in CME - or CLI can I configure the amount of seconds (or rings?) the receptionist's phone waits before Auto Attendant kicks in?


I've searched for a how to but no luck.


Thanks!


Al

Correct Answer by fred.s.mollenkopf about 10 years 2 months ago

Al,


Assuming you are talking Direct-Inward-Dial to a receptionist number or set of receptionists hunt numbers, on the last Ephone DN you would use the 'call-forward noan' command. Here is the command below.


call-forward noan 2000 timeout 18

! Sends the call to the AA pilot of 2000 after 18 seconds.


If this doesn't answer your question, please post your CME configuration so we can see what you are referencing.


Please rate any helpful posts


Thanks


Fred



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Correct Answer
fred.s.mollenkopf Fri, 03/09/2007 - 14:45
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Al,


Assuming you are talking Direct-Inward-Dial to a receptionist number or set of receptionists hunt numbers, on the last Ephone DN you would use the 'call-forward noan' command. Here is the command below.


call-forward noan 2000 timeout 18

! Sends the call to the AA pilot of 2000 after 18 seconds.


If this doesn't answer your question, please post your CME configuration so we can see what you are referencing.


Please rate any helpful posts


Thanks


Fred



amiralisetoudeh Sun, 03/11/2007 - 21:41
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Fred,


Great thanks for the reply.


The noan 2000 timout 18 is what I was looking for.


I just wish I could've found it myself!


Al

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