I appreciate the help in the below issues:
1- The 7970 is only displaying 11 digits. However, when the user dials he dials 9 + 1 + 3 digiti area code + 7 digit phone number. This means a total of 12 digits. The phone is displaying up to 11 digits only and the last one is not displayed. Any ideas?
2- Operator phone: I have configured same extension as hunt. So if line one with extension 0 is busy it goes to line 2 with extension 0 and so forth until it is sent to the voice mail. The problem is if she is speaking with a person on the first line and the second line rings the phone does not ring and she does not know if she has another call unless she looks at the screen. Is there a way to let the phone ring even when the operator is speaking on the first line?
Appreciate any help,