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Unity4.x speech to lead ?

chenmu
Level 1
Level 1

How close the user speech to lead to lead the options function? For example can "press 1" close the notice function of the speech mailbox? If do not control this options, the speech mailbox will can't normally work.

chenmu

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

I'm sorry, I'm not sure I know what you're asking for here. If you mean you want to arrange the order that the menu options are offered in the subscriber's mailbox conversation, you can use the Custom Key Map tool for that if you're on a recent version of Unity or Connection. There's a help file and training video for the use of this tool on its home page here:

http://www.ciscounitytools.com/App_CustomKeymap.htm

if that's not what you mean, can you try and clarify what you want to do? Also, which 4.x version? 4.0(1) through 4.1(2) have shipped, there are many differences.

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