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callmanager express-gui-issue

seegomaa
Level 1
Level 1

Dears

when i try to access CME usig GUI interface the main page displayed but no links can open, and the next error message appear in internet explorer

*** javascript:void(0) ***

9 Replies 9

thisisshanky
Level 11
Level 11

Have you enabled Java scripting on your web browser

?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

yes

yes

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi,

I assume you have javascript enabled in IE.

Also, the GUI can be slow to load sometime.

Make sure you have all the files correctly loaded and if these are kept in a directory, that is configured in "ip http path". Last, you can enable "debug ip http all" to see what is happening.

seegomaa, did you find a resolution for this? I have the exact same problem.

I did the "debug ip http all" and everything looks great when I initially connect to CME GUI. When I click a link from the main menu I get the javascript:void error but nothing is being transmitted to CME.

On my PC: Java is enabled, scripting is allowed, pop-blocker is off, IE security settings are low and I double checked the gui files on CME. I don't know what else to check.

no up till now

This happens typically when using a browser different than internet explorer.

I got it working. Some of the GUI files had caps instead of lower case. I had to rename them, for example I had to do router#rename flash:DOM.JS flash dom.js

What's interesting is from an external flash reader the files looked correct (lowercase) but when I did a "show flash" some of the files were in all caps.

renaming the gui files fixed my issue as well.

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