I am testing CCME in a lab, and am integrating with Unity 4.0.
I have followed this integration documentation:
When I call the voicemail pilot, I get a fast-busy. Any ideas?
This is actually a pretty common mistake. The Cisco integration document, I believe, states the VM-device-id as CiscoUM-VI# but Unity usually configures as CiscoUM1-VI#. Verify in UTIM (Unity Integration Manager) that the voicemail ids are like your ephone below.
!This must match Unity prefix exactly.
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