I am having an issue where user's MWI is remaining lit after listenting to new messages. I am able to extinguish it if I manually refresh it in Unity manger, but I can't continue to do that.
I've recently updated my CCM and Unity systems both OS and versions to accomidate the DST change.
CCM: OS went from 2000.2.2 to 2000.4.4aSR4; CM went from 4.0(1)sr2a to 4.2(3).
Unity: OS went from W2K SP3 to SP4, all patches and hotfixes installed. Unity is 4.0(3), I did not update that.
I also upgraded Unity Exchange from 2000 SP2 to SP3.
I installed all DST fixes and the JRE patch.
Am I missing anything? Is this a known issue? Add'l suggestions?
Please post what your TSP version is on Unity. Usually CCM upgrades can have adverse effects if the Unity TSP is not updated. You can determine this by running the Cisco Unity Tools, Gather Unity Info. Post that and we can check if there is a bug.
Here is also a document stating the Unity TSP version compatibility.
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