03-12-2007 01:02 PM - edited 03-14-2019 08:26 PM
I have unity 4.0(5) running on win 2000 server. I have applied the windows patches and the server has the correct time. Unity has incorrect time when checking voicemail. I am missing a file that is outlined in step 2 for the patch.
Can anyone help? Why don't I have this file?
Step 1: Open the Services MMC (type "services.msc" from Start -> Run) and stop the Tomcat service
Step 2: Make a backup of the following file found in path <drive>:\CommServer\cscoserv\ciscopca\WEB-INF\classes
Current File Name: TimeZoneData.properties
New File Name: TimeZoneData.properties.org
I have added the new file, but never originally had properties file, restarted tomcat and no change to voicemail time.
Solved! Go to Solution.
03-12-2007 11:23 PM
Had the same problem. You have to reboot the server after applying the patches, although there is no mention of this in the Readme.
Note - Step #2 regarding the TimeZoneData.properties file is only applicable if you are running 4.0(5) w/ ES39.
03-12-2007 02:23 PM
J,
What patches / workarounds did you apply on your server?
I'm running 4.0(4) on win 2000 and did the following
Applied JRE_time_zone_update
and Windows2000-KB928388-x86-ENU.EXE
and it all worked out for me.
What V of windows are you running?
03-12-2007 02:45 PM
Win 2000 server.
I have applied the java patch too.
I downloaded the Unity_DST_Patches.zip and have been trying to follow the instructions for 4.0(5), but that file is missing on my system that I posted earlier.
Did you have to reboot your unity server?
Have you tested a voicemail and checked that the arrival time is correct?
03-12-2007 11:23 PM
Had the same problem. You have to reboot the server after applying the patches, although there is no mention of this in the Readme.
Note - Step #2 regarding the TimeZoneData.properties file is only applicable if you are running 4.0(5) w/ ES39.
03-13-2007 07:24 AM
Thanks, that fixed my problem. Had to reboot even though the documentation didn't state it.
03-14-2007 08:18 AM
i am having the same issue even after the reboot
03-14-2007 06:15 PM
Hmm I'd say go back and review the latest Field Notice:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_field_notice09186a00807dcf40.shtml
And download/install the patch:
http://www.cisco.com/cgi-bin/tablebuild.pl/unity?psrtdcat20e2
Also, check time on your Exchange servers.
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