USB vs. 3.5mm Headsets for IP Communicator

Unanswered Question
Mar 12th, 2007

One of our call center is rolling out IP Communicator for about 20 users, and they are debating between USB or 3.5mm headsets

I was thinking USB is better, because in Windows control panel there's a tab for Audio and a tab for Voice. If I'm understanding correctly, using a USB headset would provide for letting sounds go out the normal PC sound card, and actual calls go through the headset without having to plug anything in or out. Am I correct in this?

I have this problem too.
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lpezj Tue, 03/13/2007 - 01:30

Hi,

I am using a USB GNNetcom headset (model 8110) and works fine. There is no installation process and it works fine.

Hope this helps,

Juan Luis

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