Attendant Console, user listing problem...

Unanswered Question
drolemc Mon, 03/19/2007 - 07:05
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Advance Search using Department doesnot returm entries


On Callmanager please update DEPARTMENT_ATTRIBUTE field in "C:\Program Files\Cisco\CallManagerAttendant\etc\

ACServer.properties file", correctly based on the directory and attribute name you are using.


Attendant Console will pick up the configured value and return Advanced Search result using directory field correctly.

Well, this is causing even more problems. In my config file DEPARTMENT_ATTRIBUTE value was set to departmentnumber, that is:


"DEPARTMENT_ATTRIBUTE=departmentnumber"


when I changed it to 1000 and then restarted the CallDispatcher, receptionist is no longer able to view the department list so I've put back the "departmentnumber" whatever it means.


I did also try recreating the user, no joy at all.

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