Impossible forward call

Unanswered Question
Mar 14th, 2007


We are not obtaining to make forward of calls for one second line configured in telephone IP

I have this problem too.
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jbarcena Wed, 03/14/2007 - 07:00

From the phone itself you can only CallForward the primary line. To change the forward settings on the other lines you will need to use either the CCMAdmin webpage or the CCMUser webpage.



wilsonsant Wed, 03/14/2007 - 07:12

Hi Jorge,

I don?t understand. This functionality is not supported in version 4.0 or it does not have support independent of the version?

Thank you for Help

rob.huffman Wed, 03/14/2007 - 07:24

Hi Wilson,

Like Jorge noted (correctly as usual)currently cfwdall is only supported for Line 1 on the phone.The only method available to cfwdall Line 2 etc. is to do it from ccmadmin or the ccmuser web access page. This is independent of the version of CCM :(

There is also a third party product called;

IPPhone callForwarder

This new version brings to the user the ability of defining and setting the call forwards from the IP Phone. When selecting the IP Phone callForwarder service, a menu with all available lines will appear. After selecting the line the user wishes to set the forward on, a new menu containing the forward definitions will show on screen. Only those forwarding parameters definied by the Administrator will be displayed. These parameters will show the actual forward destination. The user can then set any of these callForwards.

From this link at;

Hope this helps!


edwinlamfy Mon, 02/18/2008 - 20:33


I'm using CISCO IP Phone model 7911, I want to set the Call forward function for all inbound external call to one ext (ie. receiption), but internal call not forward.

is it possible to set?


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