I am picking up where a former employee left off. I have Cisco Network Assistant up and running (it's a sweet tool) but I can't access the switch in question. I have downloaded the "How to Access a Cisco Switch when you don't know the password" guide but I don't know if I want to take a shot at it because if something goes wrong, I don't have a backup switch to slide in its place. Can anyone give me any ideas they have on how to access this switch? I can see it in Net Assist (but not when I do a "sh cdp neigh") and I can't access it at all, I can't even ping it but there are about 40 devices plugged into it. What gives? I'm stumped. I forgot to mention that when I try to console into it sometimes it lets me and sometimes it doesn't. I can't telnet to it at all.