We have an IPCC 7.1.3 system, newly built. However webview is failing to even reach the login screen. IIS and 3rd party tools are installed ok no errors in the log files. Install of webview appears to go without a hitch.
The only pointer I have found so far is if we attempt to log into the New Atlanta servlet admin then that also fails. The troubleshooting guide says check the install logs in this case but these are clean.
I suspect it's a permissions issue of some kind. The only difference I can see in this build is that the servers are residing in a specific OU with the Cisco GPO applied.
Anyone experienced this? and whats the Answer, TAC don't have an answer for me at the moment.
NewAtlanta, actually, is just a servlet container and one should never be in need to go to its admin interface to do anything...
We tried - just for fun - to break into it and we got admin access. I remember the NewAtlanta admin password is stored in a text file and one should be able to delete it and then log in with blank password. But again, I would not go that way.
- IIS is up'n'running? Are you able to run a simple ASP script, right?
- some kind of firewall/browser setting not blocking the view?
And pls do post that error message... thx